HP Printer Offline- Learn How To Get Printer Back Online One of the most frequently occurring problems is the HP printer offline error which occurs without any apparent reason. Therefore in this writeup we have explained the causes for this problem along with it’s troubleshooting steps. So whenever you are in a situation where you HP printer keeps going offline , just follow the instructions given in the below section. Why Is My HP Printer Showing Offline Status ? Follow these steps to fix Make Sure 'Use Printer Offline' Mode Is Not Selected HP wireless printer goes offline if “ Use printer in offline mode ” is selected. Therefore a user must ensure that this option is not selected. The navigation for rectifying this setting is as follow- Select the ‘start’ menu- click on ‘settings’ Click on ‘devices’ – ‘printer and scanners’ Now from the listed printers, select and right click on your HP printer. Thereafter from the menu, uncheck the option of “ Use Printer Offline ...